Be Better At: Handling Complaints eLearning Course
- Publisher
- The Learning Rooms
- Accreditation or Endorsements
- No
- Duration
- 8 Minutes
Overview
Be Better At Handling Complaints equips participants to turn unhappy customers into loyal advocates in just 10 minutes. This practical course teaches three gamechanging techniques that help professionals truly listen to customer concerns, show genuine empathy and find solutions that work for everyone. Whether dealing with product issues or service failures, these strategies defuse tension and transform complaints into opportunities to build stronger customer relationships.
Topics
- Listen like you mean it
- Show you understand
- Find the fix together
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Date Last Updated
- 7/14/2026
- Duration
- 8 Minutes
- Accreditation or Endorsements
-
- No
- Completion Criteria
-
- Visit all pages
- Pass Mark
-
- None
See all details Hide details
- Includes Video
-
- No
- Audio is Required
-
- No
- Language
- UK
- Suitable Devices
-
- PC
- Phone
- Tablet
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- Available at an Additional Cost
- Downloadable Resources
-
- No
- Languages
-
- English
Need something more specific?
Can’t find the right off-the-shelf course?
We can create bespoke eLearning around your people, processes and objectives.