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Customer Retention eLearning Course
- Publisher
- Learning Planet
- Accreditation or Endorsements
- No
- Duration
- 10 Minutes
Overview
Customer retention is a vital to businesses and this video will help you understand key ways to keep customers and handle retention calls when customers are looking at cancelling your service. You will also understand the lifetime value of a customer and discover ways to keep customers longer.
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Date Last Updated
- 2/18/2026
- Duration
- 10 Minutes
- Accreditation or Endorsements
-
- No
- Completion Criteria
-
- Visit all pages
- Pass Mark
-
- 80% pass mark required
See all details Hide details
- Includes Video
-
- Yes
- Audio is Required
-
- Yes
- Language
- UK
- Suitable Devices
-
- PC
- Phone
- Tablet
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Downloadable Resources
-
- Workbook
- Languages
-
- English
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