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Managing Client Relationships eLearning Course

Publisher
Real Projects
Accreditation or Endorsements
No
Duration
20 Minutes

Course Overview

Learn how to develop secure and profitable client relationships. Whether you’re new to managing clients, or looking to sharpen your skills, this course provides an essential step-by-step guide, from the first meeting to the most common problems. Guided by audio narration, and engaging with interactive exercises.

Course Objectives

You will learn:

  • Plan and run your first meeting with a new client
  • Nurture an ongoing client relationship
  • Manage client expectations
  • Troubleshoot when things go awry

The course also includes a short assessment, so learners can test their mastery of the material

Date Last Updated
12/2/2020
Duration
20 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Multiple Choice Assessment
  • Visit all pages
Pass Mark
  • 65% pass mark required
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Includes Video
  • No
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • Available at an Additional Cost
Downloadable Resources
  • No
Languages
  • English

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