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Difficult Customer Types eLearning Course

Publisher
Learning Planet
Accreditation or Endorsements
No
Duration
10 Minutes

Overview

This 10 minute video contains information on how to deal with various difficult customer types including the non stop talking custmer, angry customers, know-it-all customers and customers with a language barrier. You will learn a number of techniques in dealing with these types of customers.

Date Last Updated
1/23/2026
Duration
10 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Visit all pages
Pass Mark
  • 80% pass mark required
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Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Downloadable Resources
  • Workbook
Languages
  • English

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