Return to Category List
Advanced Customer Service eLearning Course
- Publisher
- Learning Planet
- Accreditation or Endorsements
- No
- Duration
- 10 Minutes
Overview
This 10 minute video covers some advanced techniques and ideas for providing excellent customer service. You will learn more about moments of truth with customers at various touch points, more on internal customer service for your organisation and customer needs and expectations.
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Date Last Updated
- 1/23/2026
- Duration
- 10 Minutes
- Accreditation or Endorsements
-
- No
- Completion Criteria
-
- Visit all pages
- Pass Mark
-
- 80% pass mark required
See all details Hide details
- Includes Video
-
- Yes
- Audio is Required
-
- Yes
- Language
- UK
- Suitable Devices
-
- PC
- Phone
- Tablet
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Downloadable Resources
-
- Workbook
- Languages
-
- English
Need something more specific?
Can’t find the right off-the-shelf course?
We can create bespoke eLearning around your people, processes and objectives.