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Abusive Customers eLearning Course

Publisher
Learning Planet
Accreditation or Endorsements
No
Duration
10 Minutes

Overview

This 10-minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response.

Date Last Updated
1/23/2026
Duration
10 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Visit all pages
Pass Mark
  • 80% pass mark required
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Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Downloadable Resources
  • Workbook
Languages
  • English

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