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Workplace Diplomacy eLearning Course

Publisher
Access Group
Accreditation or Endorsements
No
Duration
15 Minutes

Overview

Diplomacy and tact are essential workplace skills which take time, patience and good judgement to develop as each person and situation is unique. By honing these skills you will be able to convey your ideas or opinions without damaging relationships or causing offence. This module explores why diplomacy is important, how to become a diplomat and the key skills involved in effectively communicating with others, including developing your emotional intelligence to help secure a win-win outcome.

Learning Objectives

  • Explore diplomacy, why it's important and how to become a diplomat.
Date Last Updated
10/7/2022
Duration
15 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Complete all modules
  • Visit all pages
Pass Mark
  • None
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Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Downloadable Resources
  • Linked within Course
Languages
  • English

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