Return to Category List
Know Your Customer (Legacy) eLearning Course
- Publisher
- Access Group
- Accreditation or Endorsements
- No
- Duration
- 15 Minutes
Overview
This module explores the different types of customer and the importance of meeting the customers needs, both stated and un-stated. We will look at ways in which you can get to know your potential customers and how you can inform them of your organisations products and services. The more information you know about your customers, the more able youll be to meet their needs and deliver a positive experience.
Learning Objectives
- Explore the different types of customer and the importance of meeting the customers needs
- Know your potential customers and how you can inform them of your organisations products and services experience
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Date Last Updated
- 10/7/2022
- Duration
- 15 Minutes
- Accreditation or Endorsements
-
- No
- Completion Criteria
-
- Complete all modules
- Visit all pages
- Pass Mark
-
- None
See all details Hide details
- Includes Video
-
- Yes
- Audio is Required
-
- Yes
- Language
- UK
- Suitable Devices
-
- PC
- Phone
- Tablet
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Downloadable Resources
-
- Linked within Course
- Languages
-
- English
Need something more specific?
Can’t find the right off-the-shelf course?
We can create bespoke eLearning around your people, processes and objectives.