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Approaching New Customers (Legacy) eLearning Course

Publisher
Access Group
Accreditation or Endorsements
No
Duration
15 Minutes

Overview

This module explores the interaction between the organisation and its customers. We will look at the importance of knowing your product, building a rapport and understanding the customer's needs. You must gather information, present solutions, handle objections and gain commitment to make the sale.

Learning Objectives

  • Explore the interaction between the organisation and its customers
  • Look at the importance of knowing your product, building a rapport and understanding the customers needs
Date Last Updated
10/7/2022
Duration
15 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Complete all modules
  • Visit all pages
Pass Mark
  • None
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Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Downloadable Resources
  • Linked within Course
Languages
  • English

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