Problem Solving at Work eLearning Course

Course Overview

Problems are an unavoidable part of workplace environments. They could arise for many reasons, such as in relation to products, processes, and colleagues.

As a result, it’s necessary to have good problem solving skills. You should be able to tackle problems effectively and efficiently, with the available resources. This requires having a robust method to approach challenges. 

In this course, you’ll learn the steps to effectively solving a problem, including starting with identifying the problem. Then you’ll learn about brainstorming, choosing, and implementing solutions.

This microlearning course is an animated video, with audio narration and a multiple-choice post-assessment.

Course Objectives

By the end of the course, learners will be able to:

• Identify the people involved in the problem and actively listen to all opinions
• Compare and examine all possible solutions for a problem
• Analyse a plan and what criteria you may require
• Formulating a plan and monitoring the solution