Microsoft 365 Copilot for Business 101 eLearning Course

Overview

This course from Blocknorth gives you a clear, practical understanding of Microsoft 365 Copilot and how to actually use it in your daily work. No technical background is needed: you will learn where Copilot appears across Word, Excel, PowerPoint, Outlook and Teams, how to prompt it well, and how to use it safely and responsibly, so a licence you already have finally gets used.

Target Audience

All staff and managers in organisations affected by this law. No legal or technical background required.Anyone in any role with a Microsoft 365 Copilot licence, or about to get one. No technical background required.

Learning Objectives

Upon completion, learners will gain a full and clear understanding of:

• What Microsoft 365 Copilot is, and where it appears across Word, Excel, PowerPoint, Outlook and Teams
• Practical, everyday uses of Copilot in your own role
• How to write clear, effective prompts, and refine them when the first result is not quite right
• What agents are, at a high level, and when one might help
• How to use Copilot safely, verify its output, and know when not to rely on it
• How to build the habit of using Copilot well, for yourself and your team

Course Contents

Unit 1: Meet Microsoft 365 Copilot

• What Copilot is, and the difference between free Copilot Chat and the licensed version
• Where Copilot appears: Word, Excel, PowerPoint, Outlook and Teams
• How Copilot draws on your own work data, and what it can and cannot see
• Why so many licensed users are not using it yet, and what that means for you

Unit 2: Copilot Across Your Working Day

• Concrete uses in Word, Excel and PowerPoint
• Concrete uses in Outlook and Teams, including meeting recaps
• Using Copilot Chat to pull together information across several apps
• A day in the life, and where the real time savings come from

Unit 3: Prompting Copilot Well

• The anatomy of a strong prompt: goal, context, source and format
• Refining a result instead of starting again
• Prompting in Excel and in Teams meetings specifically
• What agents are, at a high level, and building a simple one yourself

Unit 4: Safe, Responsible and Adopted

• Data security, confidentiality and sensible caution
• Verifying output, and what "hallucination" means in practice
• When not to use Copilot, and who stays accountable
• Building the habit personally and across your team