Return to Category List

Conflict Management eLearning Course

Publisher
First Health and Safety
Accreditation or Endorsements
No
Duration
30 Minutes

Overview

Conflict arises from a wide number of situations. They are rarely black and white with one party right and another wrong. Instead, they are typically due to job roles, varied working habits, personality clashes, and poor leadership and management.

This course is for anyone, regardless of their position in a business. During this course, you will cover a range of methods to recognise and deal with conflict in the workplace.

Objectives

By the end of this course you will have learned about:

  • Why conflict management is important
  • Legislation covering conflict management
  • Preventing conflict
  • Discrimination
  • Handling and dealing with conflict
  • Reporting and recording incidents
Date Last Updated
2/16/2024
Duration
30 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Pass final test
  • Visit all pages
Pass Mark
  • 80% pass mark required
See all details Hide details
Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • Available at an Additional Cost
Downloadable Resources
  • No
Languages
  • English

Need something more specific?

Can’t find the right off-the-shelf course?
We can create bespoke eLearning around your people, processes and objectives.

Bespoke eLearning