Workplace Conflict: Managing Workplace Conflict eLearning Course
- Publisher
- Real Projects
- Accreditation or Endorsements
- No
- Duration
- 20 Minutes
Course Overview
Learn how to manage conflict situations in the workplace. Conflict at work can give rise to psychological, legal and in rare cases even physical risks. Drawing on the expertise of security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile keep their people safe, this course equips you to manage and resolve conflict situations.
Course Objectives
Guided by audio narration, and engaging with interactive exercises, you will learn how to:
- Disrupt the “vicious cycle” which causes conflict to escalate
- Inhibit aggressive behaviour
- De-escalate conflict
- Negotiate a peaceful resolution to conflict
The course also includes a short assessment, so learners can test their mastery of the material
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Date Last Updated
- 12/2/2020
- Duration
- 20 Minutes
- Accreditation or Endorsements
-
- No
- Completion Criteria
-
- Multiple Choice Assessment
- Visit all pages
- Pass Mark
-
- 65% pass mark required
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- Includes Video
-
- No
- Audio is Required
-
- Yes
- Language
- UK
- Suitable Devices
-
- PC
- Phone
- Tablet
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- Available at an Additional Cost
- Downloadable Resources
-
- No
- Languages
-
- English
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