Security for Retail & Hospitality Staff: Access Control and Safe Rooms eLearning Course

Course Overview

This course equips learners to use access control safely and effectively. It also shows learners how to set up one of the most important secure areas: a safe room.

Most retail and hospitality locations have at least one secure area, protected by an access control system, like a keypad or a simple lock and key. The most vulnerable point in an access control system is its human users: inadequate training and knowledge can lead to serious security breaches.

By exploring a series of animated workplace environments, learners gain a new perspective on access control, developing stronger situational awareness and acquiring key security know-how. As well as explaining how access control works, the course sets out best practice for using it effectively.

Course Objectives

• How to take care of access credentials
• How to open a secure door safely
• Key checks to run when accessing a secure area
• How to set up and equip a safe room

The course takes around 10 minutes to complete, and includes a multiple-choice assessment to test learners’ understanding of the content.

This course forms part of the Security for Retail & Hospitality Staff series. Designed to improve workplace safety and reduce the risk of criminal activity, the series provides targeted security training for retail & hospitality staff. It was developed in partnership with security specialists Trisat, who have helped clients from Jaguar Land Rover to T-Mobile create more secure working environments.