GDPR Customer Service eLearning Course
- Publisher
- Open eLMS
- Accreditation or Endorsements
- CPD
- Duration
- 25 Minutes
Overview
This course offers a comprehensive overview of Data Protection and the GDPR, specifically tailored for customer service professionals. You will gain a clear understanding of the new regulations and the essential companywide preparations required for compliance. The course emphasises the critical importance of Clarity, Opt-in Consent, and Privacy Notices (COP) in all customer interactions. Through practical examples, learners will develop actionable skills to effectively implement COP principles in their daily customer service role, ensuring data privacy, maintaining legal compliance, and building customer trust.
Learning Objectives/Outcomes
- Data Protection and the GDPR
- Companywide Preparations
- Importance of Clarity, Opt-in Consent and Privacy Notice (COP)
- Practical examples of putting COP in action.
Target Audience
Customer Service Staff
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Date Last Updated
- 10/16/2026
- Duration
- 25 Minutes
- Accreditation or Endorsements
-
- CPD
- Completion Criteria
-
- Pass final test
- Visit all pages
- Pass Mark
-
- 70% pass mark required
See all details Hide details
- Includes Video
-
- Yes
- Audio is Required
-
- Yes
- Language
- UK
- Suitable Devices
-
- PC
- Phone
- Tablet
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- Available at an Additional Cost
- Downloadable Resources
-
- No
- Languages
-
- Available at an Additional Cost
- English
Need something more specific?
Can’t find the right off-the-shelf course?
We can create bespoke eLearning around your people, processes and objectives.