Fair Treatment of Customers eLearning Course
- Publisher
- Access Group
- Accreditation or Endorsements
- No
- Duration
- 20 Minutes
Overview
Customers want to do business with people they can trust. The fair treatment of customers should be at the core of every organisation. This module explains what consumer protection means for UK citizens in the 21st century, and the benefits that can be derived from these regulations. It continues to detail the legal rights of consumers in the United Kingdom, based on a variety of legislative and statutory instruments and the regulatory bodies that administer and enforce them.
Objectives
Explore consumer protection legislation in place to ensure customers are treated fairly.
This course has a minimum of 25 learner registrations for us to provide a quotation.
Request a Quotation- Date Last Updated
- 10/7/2022
- Duration
- 20 Minutes
- Accreditation or Endorsements
-
- No
- Completion Criteria
-
- Pass final test
- Visit all pages
- Pass Mark
-
- 80% pass mark required
See all details Hide details
- Includes Video
-
- Yes
- Audio is Required
-
- Yes
- Language
- UK
- Suitable Devices
-
- PC
- Phone
- Tablet
- Course Technology
-
- HTML5
- SCORM 1.2
- Can be customised
-
- No
- Downloadable Resources
-
- No
- Languages
-
- English
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