English for Client Facing Roles eLearning Course

Course Overview

This collection of short interactive modules is designed to improve business communication skills for intermediate to advanced English speakers.

Through interactive exercises and real-world scenarios, you'll practice using key phrases to build trust and strengthen rapport with your clients. Ideal for non-native English speakers working in client-facing roles, this course will help you to gather valuable feedback from potential clients, enhance your client relationships by demonstrating empathy during difficult conversations, engage on professional networking platforms and set deadline expectations.

The course includes interactive exercises and vocabulary checks to help you apply these phrases confidently in real-world scenarios.

Course Modules:

• Ask Prospects for Feedback
• Empathize with Your Client
• Engage on Networking Sites
• Phrases for Taking Responsibility
• Set Deadline Expectations with Clients

Target Audience

Anyone with intermediate English (B1-B2)