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Working Live: Mastering Efficiency on Phone Calls eLearning Course

Publisher
Learning Planet
Accreditation or Endorsements
No
Duration
10 Minutes

Overview

This video module will help you improve your efficiency while working on phone calls and reduce your wrap-up time after the call has finished. It helps you understand how to work on systems while you are on the phone and improve your efficiency in these areas.

Date Last Updated
2/18/2026
Duration
10 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Visit all pages
Pass Mark
  • 80% pass mark required
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Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Downloadable Resources
  • Workbook
Languages
  • English

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