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Live Chat Etiquette eLearning Course

Publisher
Learning Planet
Accreditation or Endorsements
No
Duration
10 Minutes

Overview

This 10 minute video explains what Live Chat is and ten criteria you should be consider while providing a live chat service. Concentrating on doing well in these ten criteria will help you be at the top of your game and ensure your customers have a great experience.

Date Last Updated
2/18/2026
Duration
10 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Visit all pages
Pass Mark
  • 80% pass mark required
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Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Downloadable Resources
  • Workbook
Languages
  • English

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