Return to Category List

Telephone Call Control eLearning Course

Publisher
Learning Planet
Accreditation or Endorsements
No
Duration
10 Minutes

Overview

In this video, we explain what the benefits and best techniques are for demonstrating great telephone call control. This will help in reducing call times and unwanted additional calls. The benefits are both for you and the customer.

Date Last Updated
1/23/2026
Duration
10 Minutes
Accreditation or Endorsements
  • No
Completion Criteria
  • Visit all pages
Pass Mark
  • 80% pass mark required
See all details Hide details
Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Downloadable Resources
  • Workbook
Languages
  • English

Need something more specific?

Can’t find the right off-the-shelf course?
We can create bespoke eLearning around your people, processes and objectives.

Bespoke eLearning