Return to Category List

Creative Thinking and Problem Solving eLearning Course

Publisher
Touchstone
Accreditation or Endorsements
SHRM
Duration
15 Minutes

Course Overview

Problems come in all shapes and sizes, and they are an inevitable part of business life. Instead of trying to avoid or ignore them, it’s better to accept them, find ways to solve them and learn from them. With the right perspective, problems can even be gateways to innovation. There are a variety of models and methods that can be used to identify, analyze, and implement effective solutions. In this course, we will look at a hybrid of the A3 model, 5 Whys, and Divergent/Convergent methods.

Learning Objectives

  • Identify the eight steps of the A3 model
  • Assist your team in problem-solving
Date Last Updated
6/9/2026
Duration
15 Minutes
Accreditation or Endorsements
  • SHRM
Completion Criteria
  • Pass final test
  • Visit all pages
Pass Mark
  • 50% pass mark required
See all details Hide details
Includes Video
  • Yes
Audio is Required
  • Yes
Language
UK
Suitable Devices
  • PC
  • Phone
  • Tablet
Course Technology
  • HTML5
  • SCORM 1.2
Can be customised
  • No
Downloadable Resources
  • Transcripts
Languages
  • English

Need something more specific?

Can’t find the right off-the-shelf course?
We can create bespoke eLearning around your people, processes and objectives.

Bespoke eLearning