Asbestos Awareness for Social Housing eLearning Course

Overview

This essential course is designed for Neighbourhood Officers in social housing, equipping them to deal with asbestos cases effectively. It provides crucial background information on where asbestos can typically be found within residential properties. Learners will develop the skills to impart appropriate, consistent, and non-alarmist information to tenants. This includes knowing what guidance to offer customers when issuing housing packs and welcoming them to their new home. This training ensures officers can confidently manage enquiries and maintain clear, responsible communication, promoting tenant understanding and peace of mind.

Learning Objectives/Outcomes

• Provide Neighbourhood Officers with basic background information as to where asbestos can be found in the home and what guidance to give customers when issuing the housing pack and welcoming them to their new home
• Ensure consistent non alarmist information is given to customers

Target Audience

Neighbourhood Officers